双向激活:基层治理中的数字赋能——“越秀越有数”数字政府建设的经验启示

The Two-way Activation in Digital Facilitation of Grass-roots Governance: A Case Study of Yuexiu Digital Government Construction

  • 摘要: 根据数字政府实践,可以将数字赋能基层治理的核心机制界定为“双向激活”:一方面,通过基层治理前后端的需求牵引,数字技术将公务人员、企业和公众的多元需求成功灌注到全链条的基层治理过程中,将基层治理全过程组织起来,由此激活政府对基层治理的精准和高效;另一方面,通过组织内外部资源重组,数字技术将党建、群团、行政和市场等分散的社会力量和闲置社会资源再组织化,激活社会自身活力。双向激活本质上是利用数字技术对发现社会问题和解决社会问题两个中心环节分别赋能,推进基层治理。

     

    Abstract: Based on the practice of digital government, the core mechanism of digital faciliation could be defined as two-way activation. On the one hand, by connecting the demands in the front end and the back end of grass-roots governance, the digital technology pours the multiple demands of civil servants, enterprises and the public into the whole chain of grass-roots governance process. It organizes the grass-roots governance from start to finish and activates the government accurately and efficiently in grass-roots governance. On the other hand, by regrouping the resources inside and outside the organization, the digital technology reorganizes the scattered social forces, such as the party builders, social organizations, the administration and the market, and the idle social resources to activate the social vitality. The two-way activation, in essence, uses digital technology to facilitate the two key links of discovering and solving social problems and promote the grass-roots governance.

     

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