Servant Leadership and Employee Community Citizenship Behavior: Examining the Roles of Psychological Empowerment

LONG Li-rong; CHEN Xiu-lin

Journal of South China normal University (Social Science Edition) > 2020 > (6): 117-126.

LONG Li-rong, CHEN Xiu-lin. Servant Leadership and Employee Community Citizenship Behavior: Examining the Roles of Psychological Empowerment[J]. Journal of South China normal University (Social Science Edition), 2020, (6): 117-126.

Citation:

PDF (1677 KB)

Servant Leadership and Employee Community Citizenship Behavior: Examining the Roles of Psychological Empowerment

More Information

Received Date: March 20, 2020
Available Online: March 21, 2021

Graphical Abstract

Abstract

Abstract

The sustainable development of enterprises should not only enhance the internal competitiveness of enterprises, but also benefit the surrounding areas, drive the economic and cultural construction and development of the region where the enterprises are located, and produce extensive social benefits. When employees perceive servant leadership, they will show community citizenship behavior, which means that servant leadership is significantly positively correlated with employees' community citizenship behavior. When service-oriented leaders show service behavior, they can effectively stimulate employees' psychological empowerment and pass on the service consciousness and behavior mode. In other words, servant leadership can increase employees' community citizenship behavior by strengthening psychological empowerment, which plays an intermediary role between servant leadership and employees' community citizenship behavior.
- servant leadership,
- psychological empowerment,
- community citizenship behavior

FullText(HTML)

References (28)

References

[1]	DI FABIO A. The psychology of sustainability and sustainable development for well-being in organizations[J]. Frontiers in psychology, 2017, 8: 1534. doi: 10.3389/fpsyg.2017.01534
[2]	DI FABIO A, KENNY M E. From decent work to decent lives: positive self and relational management (PS & RM) in the twenty-first century[J]. Frontiers in psychology, 2016, 7: 361.
[3]	NGAI E W T, LAW C C H, LO C W H, et al. Business sustainability and corporate social responsibility: case studies of three gas operators in China[J]. International journal of production research, 2018, 56(1/2): 660-676.
[4]	JIMENEZ J D, LERCH J, BROMLEY P. Education for global citizenship and sustainable development in social science textbooks[J]. European journal of education, 2017, 52(4): 460-476.
[5]	EVA N, ROBIN M, SENDJAYA S, et al. Servant leadership: a systematic review and call for future research[J]. The leadership quarterly, 2019, 30(1): 111-132.
[6]	BANDURA A, WALTERS R H. Social learning theory[M]. NJ: Englewood Cliffs, Prentice-hall, 1977:17-47.
[7]	EASTERLY L, MIESING P. NGOs, social venturing, and community citizenship behavior[J]. Business & society, 2009, 48(4): 538-564. http://www.wanfangdata.com.cn/details/detail.do?_type=perio&id=10.1177/0007650308317385
[8]	LIU B, ZHANG X, DU L, et al. Validating the construct of public service motivation in for-profit organizations: a preliminary study[J]. Public management review, 2015, 17(2): 262-287. doi: 10.1080/14719037.2013.798023
[9]	GRAHAM J W. Servant-leadership in organizations: inspirational and moral[J]. The leadership quarterly, 1991, 2(2): 105-119.
[10]	LIDEN R C, WAYNE S J, ZHAO H, et al. Servant leadership: development of a multidimensional measure and multi-level assessment[J]. The leadership quarterly, 2008, 19(2): 161-177. doi: 10.1016/j.leaqua.2008.01.006
[11]	CHINIARA M, BENTEIN K. The servant leadership advantage: when perceiving low differentiation in leader-member relationship quality influences team cohesion, team task performance and service OCB[J]. The leadership quarterly, 2018, 29(2): 333-345. doi: 10.1016/j.leaqua.2017.05.002
[12]	CHOUDHARY A I, AKHTAR S A, ZAHEER A. Impact of transformational and servant leadership on organizational performance: a comparative analysis[J]. Journal of business ethics, 2013, 116(2): 433-440. doi: 10.1007/s10551-012-1470-8
[13]	PANACCIO A, HENDERSON D J, LIDEN R C, et al. Toward an understanding of when and why servant leadership accounts for employee extra-role behaviors[J]. Journal of business and psychology, 2015, 30(4): 657-675. doi: 10.1007/s10869-014-9388-z
[14]	GREENLEAF R K. Servant leadership[M]. New York: Paulist Press, 1977:19-25.
[15]	EHRHART M G. Leadership and procedural justice climate as antecedents of unit‐level organizational citizenship behavior[J]. Personnel psychology, 2004, 57(1): 61-94. http://www.wanfangdata.com.cn/details/detail.do?_type=perio&id=10.1111/j.1744-6570.2004.tb02484.x
[16]	NEWMAN A, SCHWARZ G, COOPER B, et al. How servant leadership influences organizational citizenship behavior: the roles of lmx, empowerment, and proactive personality[J]. Journal of business ethics, 2017, 145(1): 49-62. doi: 10.1007/s10551-015-2827-6
[17]	HU J, LIDEN R C. Antecedents of team potency and team effectiveness: an examination of goal and process clarity and servant leadership[J]. Journal of applied psychology, 2011, 96(4): 851-862. doi: 10.1037/a0022465
[18]	SPREITZER G M. Psychological empowerment in the workplace: dimensions, measurement, and validation[J]. Academy of management journal, 1995, 38(5): 1442-1465.
[19]	PODSAKOFF P M, MACKENZIE S B, LEE J Y, et al. Common method biases in behavioral research: a critical review of the literature and recommended remedies[J]. Journal of applied psychology, 2003, 88(5): 879-903. doi: 10.1037/0021-9010.88.5.879
[20]	BRISLIN R W. Translation and content analysis of oral and written materials[M]//TRIANDIS H C, LAMBERT W W. Handbook of Cross-culture Psychology. Bosfon: Allyn & Bacon, 1980: 349-444.
[21]	ALLEN N J, MEYER J P. The measurement and antecedents of affective, continuance and normative commitment to the organization[J]. Journal of occupational psychology, 1990, 63(1): 1-18.
[22]	孙思睿, 刘帮成.表面和谐如何影响社区公民行为?——来自公共部门变革情境下的探索[J].珞珈管理评论, 2019(3):1-18.
[23]	周浩, 龙立荣.共同方法偏差的统计检验与控制方法[J].心理科学进展, 2004(6):942-950. http://www.wanfangdata.com.cn/details/detail.do?_type=perio&id=xlxdt200406018
[24]	BEAUDUCEL A, WITTMANN W W. Simulation study on fit indexes in CFA based on data with slightly distorted simple structure[J]. Structural equation modeling, 2005, 12(1): 41-75. http://www.wanfangdata.com.cn/details/detail.do?_type=perio&id=10.1207/s15328007sem1201_3
[25]	HAYES A F. An index and test of linear moderated mediation[J]. Multivariate behavioral research, 2015, 50(1): 1-22. doi: 10.1080/00273171.2014.962683
[26]	ZHAO X, LYNCH JR J G, CHEN Q. Reconsidering baron and kenny: myths and truths about mediation analysis[J]. Journal of consumer research, 2010, 37(2): 197-206. doi: 10.1086/651257
[27]	BAO Y, LI C, ZHAO H. Servant leadership and engagement: a dual mediation model[J]. Journal of managerial psychology, 2018, 33(6): 406-417. doi: 10.1108/JMP-12-2017-0435
[28]	AKREMI A E, GOND J P, SWAEN V, et al. How do employees perceive corporate responsibility? Development and validation of a multidimensional corporate stakeholder responsibility scale[J]. Journal of management, 2018, 44(2): 619-657. doi: 10.1177/0149206315569311

Cited By

Get Citation

PDF

XML

Article views (3256) PDF downloads (135)

Turn off MathJax

Article Contents

Abstract

References

Servant Leadership and Employee Community Citizenship Behavior: Examining the Roles of Psychological Empowerment

Abstract

References

Catalog

Export File

Citation

Format

Content