澳门旅游多元发展的优化——基于游客类型与旅游休闲体验质量关系的视角

Optimization of the Diversification Development of Macao Tourism——Base on the Relationship between Tourist Types and the Quality of Tourism Leisure Experience

  • 摘要: 以旅游体验的象征价值观点为基础,结合休闲维度,设计旅游休闲体验质量量表,通过问卷调查的方法调研澳门旅游体验元素与旅游休闲体验质量。分析结果显示,基于体验特征的游客类型与旅游休闲体验质量类型存在显著相关,具体表现为:多元体验型和情感满足感、自我与人际提升感的关系较密切;遗产观光型和情感满足感、自我与人际提升感、低质量体验感的关系较密切;浅尝辄止型和低质量体验感的关系较密切;博彩享乐型和自由与审美感的关系较密切。基于分析结果,推导出四点结论:澳门体验元素呈现出多元化与异质化态势,引导游客市场由单一化转向大众化与个性化;澳门体验元素供给的价值在传递过程中出现较明显的效益递减与静态化特征;旅澳游客的休闲体验质量存在情感满足与自由实现对立化的矛盾;澳门核心体验元素文化遗产存在资源异质性强与产品显像化弱、规划碎片化明显的矛盾。澳门旅游业已进入较成熟的阶段,实现了多元化的转型,但仍存在部分问题需要进一步优化,确立适度超前的旅游发展战略。

     

    Abstract: Based on the symbolism perspective of tourism experience, this paper investigates the elements of tourism experience and the quality of tourism leisure experience in Macao through questionnaire survey. The results show that there is a significant correlation between the types of tourists based on experience characteristics and the types of tourism leisure experience quality. Specific correlations are as follows: (1) the multiple involvement type is closely related to the quality of emotional satisfaction type and self and interpersonal promotion type; (2) the heritage sightseeing type is closely related to the quality of emotional satisfaction type, self and interpersonal promotion type and low-level experience type; (3) the low involvement type is closely related to the quality of low-level experience type; (4) the gambling and hedonism type is closely related to the quality of freedom and aesthetic sense type. From the present findings, the following conclusions are drawn: (1) Macao experience elements present diversification and heterogeneity, leading the tourist market from simplification to popularization and individualization; (2) the value that Macao experience elements supply shows obvious characteristics of declining in benefits and being static in the process of transmission; (3) there is a contradiction between emotion and freedom in the quality of leisure experience of tourists in Macao; (4) the strong resource heterogeneity contradicts the weak product visualization and the fragmentation of planning in Macao's core experience element, cultural heritage. Finally, the optimization strategy of Macao's tourism diversification development is put forward.

     

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